These rates are effective to 31 March 2014.
Please note that we do not charge a surcharge for High/Peak season stays.
One Bedroom Peace Villa
Two Bedroom Peace Villa
Three Bedroom Peace Villa
One Bedroom Serenity Villa
Two Bedroom Serenity Villa
Three Bedroom Serenity Villa
One Bedroom Tranquility Villa
Two Bedroom Tranquility Villa
One-Bedroom Harmony Villa
Two-Bedroom Harmony Villa
The Zen Apartment
*A note regarding occupancy: We regret that extra beds are not able to be installed in our villas, with the exception of the Harmony Villa, as this will result in our maximum occupancy levels being exceeded. One additional single bed is available in a Two-Bedroom Harmony Villa @ US$30 per night. We will happily replace our King Size beds for Twin Single beds, if requested, subject to availability. The Zen Baby Package is available in any villa subject to availability. The Zen Baby Package consists of a baby cot, linens, mosquito net, bath and pool towels, breakfast, eating and drinking utensils, and high chair. Car seats, strollers, and other items are also available for hire.
Inclusions and Other Important Information:
All villa rates are inclusive of Government Tax and service charges
Minimum stay is three (3) nights
Check-in time is 2.00pm, and check-out is 11.00am. Late check-out (up to 6.00pm), if available, will be an additional 50% of your nightly rate. Check-outs later than 6.00pm will be considered a night’s accommodation
These rates are valid up to and including 31 March 2014
When you book direct through this website, your Villa Rate Includes :
All applicable government taxes and charges
Return Airport transfers
Cool drink and scented cold towel on arrival
Welcome Pack & Tropical Flowers
Daily Continental Breakfast served in-villa
Late afternoon turndown service
Wi-Fi Internet (no charge)
Professional resort security team 24 hours
Discreet villa staff
More than 60 international TV Channels
Full kitchen facilities
IDD in-villa telephone
Hair Dryer in Villa
International electrical adaptors
Iron and ironing board in Villa
Complimentary Shampoo, Conditioner and Soap
Deposits, Payments and Terms and Conditions
Confirmation of booking cannot be given prior to receipt of 50% deposit. A completed Guest Reservation Form must accompany deposit payment.
The balance (50%) is due no later than 30 days prior to commencement of stay.
Payment of funds can be made via direct deposit into our bank account (Bank CIMB Niaga), through PayPal, or directly via credit card. We will forward detailed payment options to your secure email when required. Please note that any payment settled by credit card will include a merchant fee of 2.5%.
Guest will be required to pay for incidentals, such as laundry, telephone, etc., on check-out. Please note that an 10% government tax will be levied on all incidental charges appearing on your bill.
Final payment consisting of the remaining balance must be received by us at least 30 days prior to arrival (or together with the Reservation Form if booked less than 30 days in advance of arrival). Failure to make the final payment on a timely basis will make reservations subject to automatic cancellation.
A US$50 administration fee will be charged for any change or cancellation of booking after a confirmation has been issued (i.e., after deposit paid). Acceptance of any change is subject to approval by villa management.
Cancellation of a booking within 30 days of guest arrival date will result in forfeiture of deposit(s) and payments made.
Refund of monies paid for villa rental will be made only under the following circumstances:
The villa becomes unfit for habitation and no equivalent alternative villa can be obtained. This qualifies for a 100% refund;
The villa is re-booked by another party for the period of the initial booking. If only a portion of the rental time is re-booked, a pro-rata refund will be made. Any rental payments which qualify for a refund, whether in whole or pro-rata, will be subject to a deduction of a 15% administration fee.
Under no circumstances shall Relax Management be responsible for any loss, expense, damage, claim or injury either directly or indirectly, consequential or otherwise whatsoever, however caused or incurred, whether arising in contract or otherwise in law or equity as a result of rendering of the services or accommodations as described or substituted, or by reason of terrorist or military action, riots, revolution, insurgency, civil war, adverse government action or inaction or acts of God, or by any agents, employees, subcontractors, servants or third parties whatsoever supplying any of these services or accommodations herein or as substituted.